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What you should know before visiting a restaurant

5/18/2016

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I have worked in a restaurant for over six years. There are an array of customers that I have come across in that time. The person who will complain to get meals for free, the person who refuses to tip, and the person who believes they can speak to restaurant help whatever way they please.
 
First, there are a few things everyone should know before going to any sort of restaurant:

1. Servers do not cook your food. In the case that your food is not prepared correctly, do not scream at the server. Robots also did not cook your food, so try to be understanding. We are only human and occasionally we do make mistakes. When you cuss and scream, you look like an asshole.

2. Hourly employees, and even mangers, do not decide menu prices, owners and franchise executives do. In the situation that your favorite item on the menu went up in price, and you find the need to ramble on very rudely about how it is now even more overpriced, remember, you CHOOSE to go out to eat. If you do not want to spend a little bit of money, please cook at home because you look like a cheap asshole.

3. Servers do not make the schedule and decide how many employees will be working. Sometimes restaurants get busy and are slightly under prepared, so your food may take longer than normal. Do not ask ten times what is taking so long when you can clearly see every person in the restaurant is busting their butt. If you cannot take a hint and still find the need to ask, please know you look like an impatient asshole.

4. Tips should be based upon service. Going out to eat, getting a drink at a bar, and getting food delivered all requires a tip. If your food sucked, the music playing was terrible, and other customers annoyed you, but the service was good, a tip is required. Not tipping, when a tip is due, makes you look like the worst kind of asshole.
 
Second, there are ways to be a good customer and make your experience more enjoyable:

1. Good customers have manners. ‘Please’ and ‘thank you’, go a long way.
2. Good customers realize people working in the food and service industry make next to nothing in hourly wages and rely on tips to survive.
3. Good customers realize prices are so cheap in restaurants because employees are paid so little, because customers are expected to tip, which compensates for that missing pay.
4. Good customers do not yell, cuss, and cause scenes inside of a business.
5. Good customers do not have unreasonable expectations. For example, going to a two star restaurant and expecting five star food and service.
6. Good customers realize we are all just humans, trying to make some sort of money and get through the day.

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